Services

Strategic, custom solutions for clients;
providing world-class service

You need a partner. We've built our company to help you achieve your goals with the most innovative products and outstanding service. We're ready to be your partner and succeed together.

Our array of K12, postsecondary and employer Client Solutions are supplemented by supporting services to ensure success of implementation, engagement and ongoing improvement. From thousands of school-level and institutional-level implementations to district-level solutions such as San Francisco Unified School District to complex enterprise deployments, or the State of Texas, Microsoft Corporation and others, ConnectEDU is committed to world-class service and support for every client.

Services Offered:

1. Data Management

Data is the fundamental element without which our innovative solutions would cease to function. Often a stumbling block for under-resourced institutions, ConnectEDU has developed an expertise in the management of data—including data acquisition, loading, standardization, normalization, storage, and security. To ensure a successful implementation of a product, suite of products or enterprise deployment, our data management solution is our core competency.

K12 Data Management

Not all student information and data systems are created equal. High schools often find it difficult to use student data to inform decisions and manage student transitions. ConnectEDU makes it easy! Our products integrate with student information and data systems. The ConnectEDU Team guides schools through the process of integration for easy, recurring connectivity between the Connect network and the data teachers, counselors, students, and administrators need. And, of course, the ConnectEDU Support Team provides assistance along the way.

Postsecondary Data Management

Admissions officers, enrollment managers, and career advisers have access to an ocean of information, but little time and resources to sort, manage, and validate this data, let alone integrate it with existing systems. The ConnectEDU team works with colleges to integrate data directly into their CRM or student-information systems, as well as pulling from other sources.

Employer Data Management

Talent acquisition and human resource professionals have access to a breadth of tools, but few search, receive, and validate prospects' data. The ConnectEDU team works with employers to integrate and manage student information with their existing systems. Data from ConnectEDU's products can also integrate with employers' CRMs.

2. Assessments

We have developed a series of over 25 detailed assessments to help your institution identify opportunities: opportunities for performance improvement, opportunities for consolidation and cost savings, opportunities for efficiency and more. Our assessments cover a range of institutional and organizational functions including IT and data management, administration operations, pathway planning, learner benchmarking, counselor/adviser benchmarking, recruitment performance and more.

3. Training & Support

We're here to help ensure a successful implementation and ongoing engagement of our solutions and tools at your institution. We've developed training and support programs, starting with easy-to-use online demos and training with the potential for custom training and support programs.

Training & Support for K12 Solutions

Counselors, teachers, and administrators often struggle to find time to complete training and implement new knowledge into existing processes. ConnectEDU offers self-paced training in a variety of formats (online, professional development, and on-site tutorials). This way, counselors, teachers and administrators can choose how and when to access the resources they need. Users have limited time to address support and technical issues that arise at key times in the school year. The ConnectEDU Team provides multiple support options, including 24/7, top-of-the-line support service via the Connect KnowledgeBase.

Training & Support for Postsecondary Solutions

College officials and professors rarely have adequate time to complete and implement ongoing professional training. The ConnectEDU team offers self-paced training in a variety of online fashions so that users and other relevant personnel can choose how and when to access the resources they need. Moreover, institutional administrators and educators have limited time to address support and technical issues at key times during the school year. The ConnectEDU team provides multiple support options, including a 24/7, top-of-the-line support service via the Connect KnowledgeBase and support center. ConnectEDU’s experienced support staff understands each college user’s specific needs, so our team can also help develop strategies for colleges to better serve their students.

Training & Support for Employer Solutions

Employers need access to training when and how they want it. The ConnectEDU team offers self-paced training in a variety of online formats so that talent acquisition and human resource professionals can choose how and when to access the resources. Employers have limited time to address technical issues at crucial junctures in their recruitment calendar. The ConnectEDU team provides multiple support options, including a 24/7, top-of-the-line support service via the Connect! KnowledgeBase and support center. ConnectEDU also works with employers to ensure that they can successfully utilize the different resources in their toolkit.

4. Enterprise Solutions

Our Enterprise Solutions are an offering for a large-scale, multi-institution deployment that requires a scalable, comprehensive and customized approach. We have a strong track record of excellent enterprise deployments at the K12, Postsecondary and Employer level.

K12 Enterprise Solutions

ConnectEDU is a national leader in developing customized district-wide, statewide, national and international deployments, primarily customized college-and-career-planning portals. To date, ConnectEDU has launched state portals in HI, LA, MA, MI, and TX. Read more about our Government Solutions for K12.

Postsecondary Enterprise Solutions

The postsecondary landscape is dynamic and competitive. Our platform provides a comprehensive set of tools to boost prospective students, admission rates, yield, retention and graduation at the postsecondary level. We have developed countless custom-branded recruitment portals for postsecondary institutions for this purpose.

Employer Enterprise Solutions

With our Experience.com portal, the largest entry-level career portal, we have developed large, custom solutions for corporate employers who wish to build a broader relationship with our pool of five million entry-level candidates: from brand awareness, career exploration, personal networking to recruiting and hiring.

5. Consulting & Research

Large or small, we've learned that every client is unique. While our product suites and services solutions have been tested over many years and many thousands of institutions and organizations, unique challenges and unique opportunities exist still with all our clients. Therefore, we've developed a Consulting & Research offering to use our standardized assessments and analytics to identify these unique challenges at your institutions and develop unique solutions.

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